I uncover what’s holding a business back—and lead the change that moves it forward.
Marketing and brand leader with 20+ years building brands, messaging, and marketing teams for The Home Depot, Meta, Splenda, Georgia Natural Gas, Phobio, Coca-Cola, and Orkin, and for growth-stage tech and mission-driven organizations.
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Unique problems. Creative solutions.
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PHOBIO / BRAND STRATEGY & CUSTOMER EXPERIENCE
Line-of-business sales up 30%.
I found a break in the customer journey and repaired the email language, follow-up cadence, and a broken link.
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SPLENDA STEVIA / RESEARCH, POSITIONING & PACKAGING
6 months ahead of target.
My primary and secondary research uncovered a missed audience distinction: stevia and artificial-sweetener buyers weren’t the same audience.
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THE HOME DEPOT WORKSHOPS / PROGRAM STRATEGY & CUSTOMER EXPERIENCE
60% more registrations.
An end-to-end overhaul across 18 months, 7 departments and 2,000 US stores.
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META (THEN FACEBOOK) / BRAND STRATEGY & MESSAGING
$260M above goal.
Broader program result: $1.26B spent with US diverse suppliers in 2021 against a $1B goal. My contribution: brand positioning and global messaging strategy.
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GEORGIA NATURAL GAS / MESSAGING & CUSTOMER ACQUISITION
Beyond the stretch goal.
Data analytics and customer research exposed a misunderstood promise. Clearer messaging helped save Guaranteed Bill from discontinuation.
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